Innovations Conference

MBA Bank Innovation Conference

February 8, 2023

Innovation enables banks to: Meet changing customer expectations. Streamline internal processes. Maintain their market share.


8:30 -9 am – Registration and Exhibit Booths Open

9 am – Welcome and Introductions
9:15 am – Charles Potts, ICBA Executive Vice President and Chief Innovation Officer 
Fintech Engagement – Why it’s Important

The community banking landscape is changing and keeping up with those changes is more challenging than ever before. The increase of fintechs in the banking space has given rise to unprecedented competition among banks and challenger companies. To stay relevant in today’s market, community bankers must embrace these new companies and the benefits they can provide to a bank’s customer base. Finding the sweet spot between high tech and high touch is crucial to surviving and thriving in this exciting new competitive landscape. Taking a wait-and-see approach to new technologies just won’t work anymore and our presenter, Charles Potts will share his thoughts on what’s happening in the marketplace and how banks can leverage these Fintechs.

10:15 – 10:30 – Coffee and Conversation – Exhibits Open

10:30 - 11 am – Fednow Payment Systems – Steve Keneally, American Bankers Association

The Federal Reserve is launching its first new payment system in forty years in mid-2023.  This payment system will settle instantly in bank master accounts 24/7/365 regardless of weekends or holidays. This session will provide an overview of the service and recommendations on working with your core service providers to accelerate the implementation process.

11 am – 12 noon – Crypto 101 - SHAZAM, Scott Green

With all time high interest in a digital assets and talk of central bank digital currencies, this session puts them in context and provides a framework for further study. We review cryptocurrencies as a class of digital asset and contrast them with likely attributes of a central bank digital currency. We explore decentralized finance, and how participating with it may help community banks attract and retain clients.

12 noon – Lunch at the MBA – Exhibits Open

1 - 2:30 pm         Close Encounters of the Fintech Kind – StrategyCorps, Dave Defazio

 See live demonstrations of trending apps like Robinhood, Cash App, SoFi, and Affirm to better understand the new features that are increasing competitive pressures on today’s banking products. We’ll share ongoing research which explains the trends - including which mobile features matter most to each generation, from zoomers to boomers.

We’ll also examine how fintech companies like Acorns are leveraging the subscription society (think Amazon Prime, Costco, Netflix, Spotify) and pioneering new recurring revenue-generating models for financial products and services.

2:30 – 2:45 pm Coffee and Exhibit Booths Open

2:45 – 4 pm  The Future of Banking, SHAZAM, Patrick Dix

The rate of change in banking technology, heightened consumer expectations and disruptive new players in the banking industry make “the future” harder to predict and plan for.  What if you had a framework to evaluate and strategically plan for change?  In this session we’ll look at some of the latest innovations and biggest disruptive forces for banks. We’ll help put those tools and the challenges that come with them in context for your bank.  It’s time to start asking the right questions so you can draw your own map to the future of banking!

4 pm - Adjourn


Dave Defazio
Armed with a passion for banking strategy, StrategyCorps partner Dave DeFazio has found great success and satisfaction in exploring the intersection of data, marketing, and technology. Dave’s extensive financial services experience and continuous research in the field help him ensure that each product and service meets the needs of today's financial institutions. At StrategyCorps, he leads and manages the company’s direct sales efforts while working directly with financial institutions to design, build, and implement a variety of checking solutions. He downloads banking apps for fun. On the weekend. And talks about them at dinner with his family. Across the industry, Dave is a highly sought-after speaker who has shared thought leadership on innovations in financial technology, retail banking, mobile banking, customer engagement, product and customer profitability, product design, bank marketing, and changing consumer behaviors in an increasingly mobile-centric world. Dave graduated from Ohio Wesleyan University with a B.A. in Economics and Mathematics.

Patrick Dix

Patrick leads SHAZAM’s relationships and partnerships with more than 70 industry organizations and trade associations. The focus of SHAZAM’s strategic alliances is to support the advocacy work of association partners and ensure community financial institutions have a strong voice in the payments industry. Before joining SHAZAM Patrick spent 25 years as a broadcast journalist including 16 years as the senior morning news anchor at the NBC affiliate in Des Moines, Iowa.

Scott Green

Scott manages SHAZAM’s product innovation function. He develops new product concepts and explores emerging opportunities in financial services. He also participates in industry collaboration through groups such as EMVco, Secure Technology Alliance, Debit Network Alliance, and US Payments Forum to help solve issues associated with payments adoption and use.  Most recently, in his innovation role, Scott began participating in the industry’s drive to faster payments by authoring SHAZAM’s proposal to the Faster Payments Task Force. He’s currently contributing to the Faster Payment Council’s QR code workgroup.

STEVE KENNEALLY serves as Vice President in the Center for Regulatory Compliance at ABA on regulatory issues related to payments, technology, Internet gambling, and identity theft.  He is the staff liaison to member committees focused on payments issues.  He covers different aspects of the payments industry including check, ACH, and credit and debit card regulation.  Prior to joining the ABA in 2005, he served at the United States Department of the Treasury where he managed the private network of banks collecting non-tax payments on behalf of the federal government and drafted regulations and guidance on cash management issues.   Earlier in his career he led the government relations efforts of the National Association of State Auditors, Comptrollers and Treasurers and investigated securities violations for the National Association of Securities Dealers.  Steve earned an MBA from The George Washington University and a BS in Finance from Boston College.

Charles Potts
Charles E. Potts is executive vice president and chief innovation officer for the Independent Community Bankers of America® (ICBA).  In this role Potts drives ICBA’s innovation initiatives, and financial technology strategies, working with ICBA leadership to develop impactful, value-added solutions that help community banks seize new market opportunities to meet customers’ evolving financial services’ needs.

Potts’ extensive experience in banking and financial service firms provided the background Potts needed to start, co-found or lead various fintech start-ups including digital banking, mobile engagement, financial management and payments providers. Many had successful exits via IPO’s or acquisition via strategic acquirers.

Charles attended the Georgia Institute of Technology, did his graduate studies at Georgia State University in Atlanta and attended the Graduate School of Banking at LSU.

More Information
Registration will begin at 8:30 am on February 8. If you need additional information, please contact Lori at the MBA Office by calling 601-948-6366 or by emailing

Cancellation Policy
Full registration fee will be refunded if cancellation is received on or before February 1, 2023.  After that date, a $50 processing fee will be retained.  No refunds will be granted for cancellations made the day of the conference.  Substitutions are welcome at no extra charge.

Bank Innovation Conference
Registration Form


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___ $395 per person for Member Banks - Virtual

___ $790 per person for Non-Member Banks - Virtual



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