Compliance Conference

A Virtual Compliance Conference
October 19 – 22, 2021

$895 for all 4 days per location/or $250 per day per location

(Recordings available for additional fee.)

The MBA will produce this popular yearly conference completely online!  Benefits of an online conference include the opportunity to attend ALL sessions (no more having to choose which sessions to attend!); more bankers can participate; and ONE fee per bank location (or device)! Take this extraordinary opportunity to train your entire compliance team for less than the cost of two bankers at the past live event!

Conference Pricing:

Virtual conferences allow for BANKS to register by location (device) instead of by individual banker. (Call Amy Davis or Lori Richardson for more information.) 

MBA Bank Members:            

Individual Day Registration - $250 per day per location - (as many listeners as you want at one location.)

Individual Day Registration + Recording for 30 Days - $350 per day per location - (as many listeners as you want at one location.)

Full Four Day Event Registration - $895 per location (as many listeners as you want at one location.)

Full Four Day Registration + Recording for 30 Days - $1095 per location (as many listeners as you want at one location.)

MBA Non-Members:             

Individual Day Registration - $500 per day per location - (as many listeners as you want at one location.)

Full 4 Day Event Registration - $1800 per location (as many listeners as you want at one location.)

Conference Agenda

Tuesday, October 19

9 am A Year in the Day of a Compliance Officer – Keith Monson

Creating a culture of compliance is an important risk management strategy.  Recent regulatory findings have reflected the need for good corporate governance and an effective compliance program is an integral part of this structure.  Too often, compliance is perceived as the “business prevention department.”  The pressures on financial institutions to manage their compliance exposures more transparently have increased many times over.  This session will address the evolving maturity of the compliance profession and compliance management systems.

10:45 am – What’s Causing Waves with the Flood Disaster Protection Act – Molly Stull

During this session we will discuss aspects of the Flood Disaster Protection Act that are frequent violations identified by the regulators, and will provide guidance on how to navigate situations which tend to be a trip line when encountered.  Definitely a webinar that will expand your knowledge of the Flood Disaster Protection Act without feeling like you are battling a rip current!

1:30 pm – Building a Strong UDAAP Program – Dawn Kincaid

The CFPB examination manual’s UDAAP (unfair, deceptive, or abusive acts or practices) section addresses the importance of the consumer complaint process.  UDAAP violations can cause significant financial injury to consumers, erode consumer confidence, and undermine the financial marketplace.  Bottom line – everyone wants to avoid UDAAP issues! 

Consumer complaints play a key role in detecting potential UDAAP issues and are an essential information source for regulatory examinations, enforcement, and rule-making.  Complaints also have the potential to flag compliance management weaknesses, including training, internal controls, and monitoring.  During this session we will review best practices, procedures, and tools to strengthen your UDAAP compliance program! 

Wednesday, October 20

9 am – Let’s Talk Error Resolution Under Regulation E – Molly Stull

The Electronic Fund Transfers Act is implemented by Regulation E and our compliance obligations are driven by notifications provided by our customers and our internal actions. It is critical that we recognize when our obligations begin and how we document dates along the way to fulfill our compliance obligations. While requesting notifications “in writing” is an option, we must also understand how this requirement can lead to non-compliance. This is definitely a session designed to help you check the boxes for error resolution compliance!

10:45 am – HMDA - Keith Monson

Fair Lending continues to be an area of emphasis for federal banking regulators and a significant risk management issue for large and small banks.  This session will address the confusing HMDA areas and give you the latest interpretations, guidance and best practices.  We’ll discuss and provide clarification on mixed-use properties, demographic information collection, complicated data points, action taken: HMDA (Regulation C) versus Regulation B and any additional questions that bubble up during this topic.

1:30 pm – How to Analyze Your Data for Fair Lending – Dawn Kincaid

As long as you are in banking and making loans, fair lending issues are here to stay.  Although cases of overt discrimination are few and far apart, disparate treatment or disparate impact can often happen inadvertently. Examiners are expecting you to conduct some degree of comparative file review in order to ascertain any possible fair lending issues or problems. And you certainly want to discover if such a problem exists well before any examiner does!

Awareness, monitoring and a periodic comparative file review can lessen the possibility of adverse issues arising in your institution. We will walk you through the steps of a comparative file review and also provide tools to make it all easier for you, such as worksheets and a sample report format.

Thursday, October 21

9 am – Vendor Management – Keith Monson

Vendor relations have never been more important, virtually every financial institution relies on third parties to provide critical services in some form or fashion.  While banks may outsource certain functions, it is imperative that the risks associated with such processes are adequately managed.  This session will provide the foundation in which financial institutions can maintain an effective vendor risk management program to protect and mitigate any undesirable impacts that may result from third parties.

10:45 am – Tools & Checklists to Keep the Compliance Officer on Track – Molly Stull

Whether you are a compliance officer rookie or a seasoned veteran, we all are looking for ways to manage the increasing compliance responsibilities for our financial institution! Need a way to document monitoring activities?  Do you need a more efficient method to track exceptions?  Are you maximizing the electronic resources available at your fingertips? Now is a great time to incorporate some helpful tools and checklists to keep the compliance function on track!

1:30 pm – BSA Hot Buttons: Responding to Increasing Fraud – Dawn Kincaid

Among the many challenges your institution has faced over the last year and half are the increasing number and types of pandemic-related fraud. A number of familiar schemes with a COVID-19 angle have resurfaced with a vengeance! And FinCEN has advised us to be alert: releasing its first guidance in the early days of the pandemic and many additional advisories since. 

But…just because there has been an uptick in pandemic-related fraud, it doesn’t mean the “old standard” types have slowed down.  SAR filings for suspicious activity related to virtual currency, elder financial exploitation, cyber incidents, and marijuana-related businesses remains high.  We will review FinCEN’s reporting guidance in relation to these areas.  We will detail how to properly complete the SAR fields in these situations and discuss how to ensure your SAR narrative contains the elements needed to best assist law enforcement.  In addition, we will provide procedures and best practices for determining when to file, how to complete, and what to do after a filing.

Friday, October 22

9 am – Deposit Hot Topics – Dawn Kincaid

During our education years, we all wanted to know what was going to be on the test. Well, the compliance examination world is no different, we want to know what is going to be reviewed! Even better than this, regulators have provided examples of recently identified compliance issues. In this session we will review the issues related to deposit compliance and provide hands on training that will enable you to test for these compliance weaknesses and how to implement corrective action if needed! Let’s make sure these issues are not in your next compliance exam report!

10:45 am – Internet & Social Media Compliance – Keith Monson

Banks still struggle with complying with advertising rules when it comes to internet banking and social media even though the FFIEC published Social Media: Consumer Compliance Risk Management Guidance for its members a little over five years ago.  In this session we will highlight the applicability of consumer protection and compliance laws, regulations, and policies to activities conducted via internet banking and social media by banks.  We will highlight the key issues of advertising via the internet and social media and managing potential compliance risk associated with it.

1:30 pm – New Compliance Officer – Molly Stull

This session is designed to aid the new compliance officer in tackling the institution’s numerous compliance responsibilities and will provide tips and tools to help you manage this role. As a compliance officer, management, the board, and regulators will expect you to provide answers and support for any compliance related question.  You will also be expected to develop and maintain a well-documented, effective, risk-based compliance program and stay current with the ever-changing regulatory environment, while managing the three pillars of the FFIEC Consumer Compliance Rating System. This session will provide the training, insight, and tools which are the foundation for a successful compliance officer!

About the Presenters:


Dawn Kincaid began her banking career working for a community bank, while attending The Ohio State University. She has nearly 15 years of experience in client service, operations, information technology, administrative and board relations, marketing and compliance. Most recently Dawn served as the Senior Vice President of Bank Operations for a central-Ohio based community bank, where she created and refined the bank’s policies and procedures, conducted self-audits and risk assessments, and organized implementation of new products and services. She has served in the roles of Compliance, BSA/AML, CRA, Privacy and Security Officer and led training initiatives, prepared due diligence information for and completed a variety of regulatory applications and coordinated internal and external audits and exams.


Keith Monson serves as CSI’s chief risk officer. In this role, Monson maintains an enterprise-wide compliance framework for risk assessment and reporting, as well as other key components of CSI’s corporate compliance program. With over 30 years of banking experience, he has a wide range of experience in the compliance arena, having served as a chief compliance officer for both large and small financial institutions.  His experience also includes assisting financial institutions as a compliance consultant and most recently as a chief risk officer.  Keith also served as a Chairman of the CRCM Advisory Board and was a former member of the Certification Council for the Institute of Certified Bankers.  In addition, he recently served as the Co-Chairman of the Enterprise Risk Management Working Group and has written for and served as the Chairman of the Editorial Advisory Board – Bank Compliance Magazine and was a past member of the Compliance Executive Committee and the Regulatory Compliance Conference Advisory Committee for the American Bankers Association.  Keith graduated from Truman State University and holds a Bachelor of Science degree in Finance.

Molly Stull

Molly Stull began her career as a teller while working on her undergraduate degree and has continued working in the financial industry ever since.  She has experienced the growth of a hometown bank, acquisitions of branches, mergers, charter changes, name changes, etc.  Molly has activated business resumption plans, performed secondary market quality control reviews, processed wires, filed SARs, and coordinated reviews with external auditors and examiners.  Her favorite role has always been educating staff and strongly believes that if staff understands the reason for a process they will be more compelled to follow the procedures.  Molly holds a Bachelors from the University of Akron and an MBA from Ashland University.


Registration Form
Virtual Compliance Conference
October 19-22, 2021


BANK/COMPANY NAME:_________________________________________________

REGISTRANT NAME:____________________________________________________

CELL NUMBER:________________________________________________________

EMAIL ADDRESS:_______________________________________________________


Registration Fees:

 Full Conference: _____ $895 for Member Banks   _____ $1800 for Non-Member Banks

Full Conference PLUS recording for 30 days:  _____ $1095

Individual Day Registration: _____ $250 per day Member Banks    _____ $500 per day Non-Member Banks

MBA Member Individual Day Registration PLUS recording for 30 days: _____ $350

___ Oct. 19   ___ Oct. 20   ___ Oct. 21   ___ Oct. 22


Virtual conferences allow for BANKS to register by location (device) instead of by individual banker.


_____ Please invoice.  I will pay by October 12, 2021          _____ Please charge my credit card below.


TO REGISTER: Complete & Email to

QUESTIONS: Contact Lori Richardson by calling (601) 709-3736 or emailing at the address above.


Credit Card Information

Name on Bank Card_____________________________________________________

Credit Card Number______________________________________________________

Expiration Date________________________CVV______________________________

Billing Zip Code_____________________________________