Compliance Conference

Compliance Conference

A Virtual Conference
October 20 – 23, 2020

$895 for all 4 days per location/or $250 per day per location

(Recordings available for additional fee.)

For the first time, the MBA will produce this popular yearly conference completely on-line!  Benefits of an online conference include the opportunity to attend ALL sessions (no more having to choose which session to attend!); more bankers can participate; and ONE fee per bank location (or device)! 

Take this extraordinary opportunity to train your entire compliance team for less than the cost of two bankers at the past live event!

Conference Pricing:

Virtual conferences allow for BANKS to register by location (device) instead of by individual banker. (Call Amy Davis or Lori Richardson for more information.) 

MBA Bank Members:            

Individual Day Registration - $250 per location - (as many listeners as you want at one location.)

Individual Day Registration + Recording for 30 Days - $350 per location - (as many listeners as you want at one location.)

Full Four Day Event Registration - $895 per location (as many listeners as you want at one location.)

Full Four Day Registration + Recording for 30 Days - $1095 per location (as many listeners as you want at one location.)


MBA Non-Members:             

Individual Day Registration - $500 per location - (as many listeners as you want at one location.)

Full 4 Day Event Registration - $1800 per location (as many listeners as you want at one location.)


Conference Agenda

Tuesday, October 20

9 am – Conference Kick-Off - Culture of Compliance – Dawn Kincaid

Faster than an upcoming exam, more informed than a compliance novice and with a neck strong enough to hold all those hats- it’s a Super You! Each day you don your cape and set out to manage piles of regulation, guidance and monitoring reports all to protect your institution from violations and avoid practices that would result in…consumer harm. Your powers have been put to test more than ever during this pandemic emergency.   Whether you are a rookie compliance officer or a seasoned veteran, you need the right tools to help you manage your increasing compliance responsibilities and achieve a compliance rating for your bank that is worthy of mounting on the wall.  This session will provide you with the checklists, tools, and resources you need to manage the mackerel that is compliance. 

10:45 am – Lessons Learned from the Pandemic – Rayleen Pirnie

While we have been doing our best to halt a biological threat (while also battling everything from raging fires and online “love” gone wrong, to mysterious seed deliveries and layoffs), fraudsters are doing their best to play on people’s anxiety and fears to reap maximum reward.  Unsuspecting consumers and business are falling victim to a variety of scams and cyber-attacks designed to steal money, information, and identities. This stolen information is sometimes used immediately, and other times sold for future fraud – sometimes both. Banks are caught in the middle, often finding themselves ill prepared to handle the increased reports and complex fraud situations. We can’t help our customers if we ourselves aren’t aware of the frauds occurring.  This course explores everything from PPP frauds to cyber threats, unemployment fraud to targeted scams.

1:30 pm – HMDA – Keith Monson

Fair Lending continues to be an area of emphasis for federal banking regulators and a significant risk management issue for large and small banks.  This session will address the confusing HMDA areas and give you the latest interpretations, guidance and best practices.  We’ll discuss and provide clarification on mixed-use properties, demographic information collection, complicated data points, action taken: HMDA(Regulation C) versus Regulation B and any additional questions that bubble up during this topic.

Wednesday, October 21

9 – 11:45 am – (2 sessions) Reg E Investigations – Rayleen Pirnie

Consumer customer claims are climbing and banks are often uncertain how to balance their EFTA/Regulation E obligations with payment network rules. Banks are not always handling these situations correctly, presenting either increased financial loss with no recourse for recovery, lawsuits, reputational risk, and/or a non-compliance position that will catch up with them during their next Reg E exam.

Using actual bank cases, this information-packed session will:

  • Examine the most common Examiner and CFPB findings of non-compliance
  • Compare and contrast Reg E vs. Payment System Rules (ACH and Debit Card)
  • Manage every day and Pandemic-related cases
  • Explore EFT Service Providers not holding the consumer’s account 1005.14
  • Define what is “evidence” under the law – what is conclusive, and what is not
  • Identify when “notice” is received according to the law (hint: doesn’t have to be your customer!)
  • Document investigation strategies for common occurring cases and more recent Pandemic-related cases
  • And more

1:30 pm – Internet & Social Media Compliance – Keith Monson

Banks still struggle with complying with advertising rules when it comes to internet banking and social media even though the FFIEC published Social Media: Consumer Compliance Risk Management Guidance for its members a little over five years ago.  In this session we will highlight the applicability of consumer protection and compliance laws, regulations, and policies to activities conducted via internet banking and social media by banks.  We will highlight the key issues of advertising via the internet and social media and managing potential compliance risk associated with it.

Thursday, October 22

9 am – UDAPP – Dawn Kincaid

As we are all aware, UDAAPs can cause significant financial injury to consumers, erode consumer confidence, and undermine the financial marketplace.  Consumer complaints play a key role in the detection of potential UDAAPs and are an essential source of information for examinations, enforcement and rule-making for regulators. They are also a red flag as they have the potential to identify weaknesses in your compliance management system, such as training, internal controls, or monitoring. We will review best practices, procedures and provide tools to strengthen you UDAAP compliance program!

10:45 am – Deposit Hot Topics – Dawn Kincaid

In this session we will kick things off with a discussion of Reg CC changes and best practices. We will then review the Reg E error resolution process and scams facing your accountholders. Finally, we will dive into the Federal Reserve’s interim final rule suspending enforcement of the six-transfer limit and provide you with an implementation plan for updating your policies and procedures. You will be provided with loads of tools to strengthen and enhance your deposit compliance program. 

1:30 pm – Vendor Management – Keith Monson

Vendor relations have never been more important, virtually every financial institution relies on third parties to provide critical services in some form or fashion.  While banks may outsource certain functions, it is imperative that the risks associated with such processes are adequately managed.  This session will provide the foundation in which financial institutions can maintain an effective vendor risk management program to protect and mitigate any undesirable impacts that may result from third parties.

Friday, October 23

9 am – Fair Lending – Dawn Kincaid

As long as you are in banking and making loans, fair lending issues are here to stay.  Although cases of overt discrimination are few and far apart, disparate treatment or disparate impact can often happen inadvertently. Examiners expect you to conduct some degree of comparative file review in order to ascertain any possible fair lending issues or problems. And you certainly want to discover if such a problem exists well before any examiner does!  Awareness, monitoring and a periodic comparative file review can lessen the possibility of adverse issues arising in your institution. Join us for this informative session. We will walk you through the steps of a comparative file review and also provide tools to make it all easier for you, such as worksheets and a sample report format.

10:45 am – BSA – Keith Monson

Avoid common violations and meet your annual BSA training requirement.  Attend this BSA session to learn practical solutions and a timely analysis of BSA requirements and how they apply during the current COVID pandemic.  This session covers all the key elements of BSA compliance programs to take the guess work out of regulatory expectations.  We will discuss the ins and outs of the newest hot spots surrounding BSA and AML compliance programs, talk about lessons learned in beneficial ownership compliance program since its 2018 implementation and share some ‘do-it-yourself’ tips concerning ‘Know Your Customers’ and ensure that your governance program fully embraces customer due diligence from its highest to its lowest risk customers.  It’s a lot to absorb and understand but attending this session will enable you to recognize common pitfalls and problem areas to avoid.

12 Noon – Conference Adjourns

About the Presenters:



Dawn began her banking career working for a community bank, while attending The Ohio State University. She has nearly 15 years of experience in client service, operations, information technology, administrative and board relations, marketing and compliance. Most recently Dawn served as the Senior Vice President of Bank Operations for a central-Ohio based community bank, where she created and refined the bank’s policies and procedures, conducted self-audits and risk assessments, and organized implementation of new products and services. She has served in the roles of Compliance, BSA/AML, CRA, Privacy and Security Officer and led training initiatives, prepared due diligence information for and completed a variety of regulatory applications and coordinated internal and external audits and exams.


Keith Monson serves as CSI’s chief risk officer. In this role, Monson maintains an enterprise-wide compliance framework for risk assessment and reporting, as well as other key components of CSI’s corporate compliance program. With over 30 years of banking experience, he has a wide range of experience in the compliance arena, having served as a chief compliance officer for both large and small financial institutions.  His experience also includes assisting financial institutions as a compliance consultant and most recently as a chief risk officer.  Keith also served as a Chairman of the CRCM Advisory Board and was a former member of the Certification Council for the Institute of Certified Bankers.  In addition, he recently served as the Co-Chairman of the Enterprise Risk Management Working Group and has written for and served as the Chairman of the Editorial Advisory Board – Bank Compliance Magazine and was a past member of the Compliance Executive Committee and the Regulatory Compliance Conference Advisory Committee for the American Bankers Association.  Keith graduated from Truman State University and holds a Bachelors of Science degree in Finance.


Rayleen is the founder and owner of RP Payments Risk Consulting Services, LLC. based in Missouri. She is a nationally recognized payments risk and fraud expert who offers specialized consulting services, procedural and risk management reviews, and payments education. Rayleen’s specialized skill is delving into the world beyond the payment rules; areas where organizations often find themselves in positions of liability or loss with little to no clear guidance. She is an Accredited ACH Professional (AAP) and a Certified Enterprise Risk Professional (CERP) who has worked with all payment systems for over 20 years. Rayleen also holds a Bachelor of Science in Criminal Justice Administration.

Registration Form

Virtual Compliance Conference

October 20-23, 2020


BANK/COMPANY NAME:_________________________________________________

REGISTRANT NAME:____________________________________________________

CELL NUMBER:________________________________________________________

EMAIL ADDRESS:_______________________________________________________


Registration Fees:

 Full Conference: _____ $895 for Member Banks   _____ $1800 for Non-Member Banks

Full Conference PLUS recording for 30 days:  _____ $1095

Individual Day Registration: _____ $250 per day Member Banks    _____ $500 per day Non-Member Banks

Individual Day Registration PLUS recording for 30 days:  _____ $350

___ Oct. 20   ___ Oct. 21   ___ Oct. 22   ___ Oct. 23



Virtual conferences allow for BANKS to register by location (device) instead of by individual banker.


Due to the COVID-19 Pandemic, the MBA asks that everyone pay by credit card. 

TO REGISTER:  Copy the form below, paste into an email, complete & Email to
QUESTIONS: Contact Lori Richardson (601) 709-3736 or email the address above.


Credit Card Information

Name on Bank Card_____________________________________________________

Credit Card Number______________________________________________________

Expiration Date________________________CVV______________________________

Billing Zip Code_____________________________________