Calendar of Events

Reg E Seminar

03/16/2017, 8:30 AM to 4:30 PM

Embassy Suites • 200 Township Place • Ridgeland, MS • (601) 607-7112 map

Lori Richardson lrichardson@msbankers.com 601-948-6366

Description:

Reg E Seminar

March 16, 2017
Embassy Suites, Ridgeland
8:30 a.m. - 4:30 p.m.

The Maze of EFT Disputes

Are you tired of wondering which rules apply for consumer electronic fund transfer (EFT) disputes?  It’s not easy to work through the maze of Reg E regulations, NACHA rules, plus Visa and MasterCard operating requirements!  Join us for a solution-filled day with Patti Blenden to ensure you are confident in your institution’s ability to investigate and resolve consumer EFT disputes.  Learn the specifics of each set of rules and how they interface to make sure we have all the answers we need to both comply and fulfill our customer service goals and objectives. The EFT Act defines both consumer responsibility and liability.  Are you taking advantage of the protections The EFT Act and Reg E have defined for your bank? We’ve got lots of tools and checklists to enhance your compliance procedures and to make sense of this maze of seemingly contradictory requirements.  Bring your pencil and your sense of humor and find out how to reduce the bottom line expense for consumer disputed EFT transactions.  

Seminar Instructor

Patti Blenden, President, Financial Solutions

Agenda

• Covered Transactions & Definitions
• Consumer Disclosures
• Error Resolution 
• Consumer & Bank Liability
• NACHA & Returned ACH
• Visa & MasterCard Chargebacks 
• 2010 Debit Card & ATM Overdraft Rules
• Gift Card Rules
• Foreign Remittances
• Record Retention & Civil Criminal Liability

Who Should Attend:

• CEOs
• Compliance Officers
• Compliance Personnel
• Risk Officers
• Operations Officers

CLICK HERE to download the seminar brochure & registration form